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LHA London

A booking journey shaped around a complex set of requirements

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Project summary

A website and booking interface shaped around a more complex set of user requirements.

A web and UX design project for LHA London, focused on the website and its booking journey. The work centred on creating a clearer, more usable interface for a booking process with quite specific operational requirements, helping turn a complicated set of needs into something more straightforward for users.

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Project details

Services

Web design, UI design, UX design, booking journey design

Brief

Design a website and booking process for LHA London that could handle a detailed set of accommodation and booking requirements while keeping within the scope of the booking engine.

Outcome

The result was a considered website and booking interface built around clarity, structure and ease of use. Particular focus went into making the booking journey feel more manageable, despite the complexity behind it.

Credits

Website and booking UI/UX design by THI

Let's work together

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I work locally in Shropshire, or remotely wherever you’re based.

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